Cross-Cultural Communication In Global Business
Sharpen your intercultural communication skills to effectively operate in today's global economy!
Format
Live, Online
Starting date
September
24
Duration
3 Hours
Price
$197
Course Description
Learn how to improve your cultural intelligence
LEARNING OUTCOMES
By the end of this course, participants should be able to:
By the end of this course, participants should be able to:
- Define intercultural communication and identify the benefits of intercultural communication skills in global business.
- Identify what can hinder intercultural communication.
- Understand how our unconscious biases lead to strained cross-cultural communication.
- Examine how we perceive ourselves in our own culture and how people from other cultures perceive us.
- Use Hofstede's Cultural Dimensions Theory to identify practical differences between specific cultures and countries.
- Implement strategies for communicating more effectively with different cultures.
TOPICS COVERED INCLUDE:
- The meaning of intercultural competence
- Elements and characteristics of culture
- The cultural iceberg
- Benefits of improving cross-cultural communication in the workplace
- Obstacles to intercultural communication such as culture shock, culture clash, stereotypes, and prejudices
- Verbal and non-verbal behaviors
- Cultural value dimensions, based on the theories of Geert Hofstede, Edward T. Hall, Charles Hampden-Turner, and Fons Trompenaars
Who could benefit from attending this training?
People who could benefit from attending this course include:
- Entrepreneurs or business owners who do business or looking to do business internationally.
- High-level managers who deal with clients and business partners from different countries.
- Team members who work in multicultural teams.
- Salespeople who sell their products internationally.
- HR departments that want to have a better idea of how to communicate with staff from different cultures and backgrounds.
- Nonprofit executives who attend meetings with international delegates.
- Anyone who needs to communicate with people from various cultural backgrounds.
Participants will leave this course with a greater sense of openness, inclusiveness, sensitivity, and the ability to interact respectfully with people from varied backgrounds.